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Methods of Payment Payment in
US Funds, British Pounds, or Euros. We accept Bank checks, Money orders, and
Paypal, A small fee of 3% applies to any payment made by paypal. For US sales,
we may choose to accept Personal checks, BUT they will have to clear the bank
before shipping, this usually takes 10 working days. A 15% fee will apply to
any return check. We may accept money down on items we sell, please contact us
to see if arrangements can be made on an item. We require one-third down
payment with the remainder due within one month. Down payment is non-refundable
for any reason, be sure of your purchase before ordering. .E-mail for more
details. We reserve the right not to accept layaway on certain items .
Shipping Costs Purchaser pays all
shipping costs. US shipping is by DHL ground,DHL air, FedEx or the US Post
Office. Shipping in Europe will be by mail or Fedex. When ordering an item,
depending on the shipping location, prices for shipping will be determined
depending on how you want the item sent and final packed weight. All items
shipped will be insured for full value, if your in a country that will not
accept insurance from our carrier, then the item is shipped at your expense if
it is lost in transit. Insurance will be an extra charge, we are not held
responsible for all loses with any carrier. Any claims for lost shipments to be
made through the shipping carrier only. Customer is responsible for all customs
fees and duty charges. Please contact us for more information. Please inform us
of your choice of shipper. Overseas shipping-We usually ship DHL, UPS, FedEx.
Or airmail. Shipment time depends on the carrier. The customer assumes all
responsibility for the package once it has left our office.
Return Policy We want you to be
happy with your purchase, and as such, all of our items are original (pre-1945)
to the period. We offer a money back guarantee on all items we sell. If you
should ever have a return based on the fact that it is your opinion that the
item is not authentic to the period, we MAY require a written and signed
appraisal of a known and recognized expert or dealer. Returns will not be
accepted if an item does not fit. ! Items sold purely as collectibles. Should
you decide to return any merchandise it must be returned within Five (5) days
after you receive the order for a full refund less shipping and insurance.
After the Five (5) day return limit, no returns will be accepted. Any request
for a return must be made by email or call to determine the problem first, Do
not return the item without contacting us first. All returned items must be
received in the same condition which they were sent. Tampering with the item,
cleaning of edged weapons, removal of insignia, disassembly or removal of
accoutrements, or cleaning of medals, or damage made by the customer will void
the our return policy. Customer is responsible for shipping and insurance
charges for returned items. All returned items must be insured at customer
expense, no exceptions.
Customer satisfaction Customer
satisfaction is number one with us, we want you to be happy with your purchase,
contact us with any problems you might have. We do our best to show an item in
several photos, and give a detailed description, but, there may be a case where
we might miss something. Please look at the item closely, or, email for more
pictures and details.
Availability of Goods This web
site is designed to show only items of stock that are still available for sale,
but it is still remotely possible that an item could be sold during your visit
to the web site. In the unlikely event that an item has been sold by the time
that you place your order, we will inform you by return e-mail. All prices are
subject to change without notice. Emails are viewed in the order they are
received, first come first serve on items sold. Once an item has been sold, we
will do our best to mark that item sold on the website. Some items may remain
on the site for sometime after the sale, we reserve the this right.
Items not on the website Most of
the items we sell our on the website for sale, but we do have items that do not
make it to the website. Please contact us if your looking for something for
your collection.
Copyright All photographs on the
web site are our property and are not to be reproduced without prior
permission. This is protected by International law, and will be enforced.
Electronic Disclaimer Due to the
complexities of the electronic world regarding this web shop, we reserve the
right to refuse a sale if there has been an electronic failure in the pricing
of any specific item. Website outages may occur at anytime, this is beyond our
control. Updates are made as often as time permits, please be patient.
Notes Certain countries have laws
pertaining to the sale and collecting of WWII German artefacts, please consult
your countries laws concerning the sale and shipping of Third Reich items
before ordering. All items sold are at least 60 years old unless otherwise
stated. Because of this, some items, clothing, may be fragile and may require
delicate handling. Please be careful with any item because of age and use. All
photos taken are high resolution, and sometimes a flash is required, this may
change the look of the colour somewhat, colours on the website may not be exact
to the item, please ask if in doubt. If you require additional photos of any
item, please ask! Thank you. |